Last Updated: September 1, 2023

At HearthWise, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

By accessing or using HearthWise, you agree to the terms outlined in this Privacy Policy. Please read this document carefully to understand our practices regarding your personal information.

Quick Summary

  • We collect information you provide directly to us, such as when you create an account or subscribe to our newsletter.
  • We automatically collect certain information about your device and how you interact with our website.
  • We use cookies and similar technologies to enhance your browsing experience.
  • We never sell your personal information to third parties.
  • You have control over your data and can request access, correction, or deletion at any time.

Information We Collect

We collect several types of information from and about users of our website, including:

Information You Provide to Us

  • Contact Information: Name, email address, postal address, and phone number when you register for an account, subscribe to our newsletter, or contact us.
  • Account Information: Username, password, and preferences when you create an account.
  • Communication Data: Content of emails, form submissions, survey responses, and other communications you send us.
  • Payment Information: Credit card details, billing address, and other financial information when you make a purchase (processed securely through our payment processors).

Information We Collect Automatically

  • Usage Data: How you interact with our website, including pages visited, time spent, and actions taken.
  • Device Information: IP address, browser type, operating system, device type, and other technical information.
  • Location Data: General geographic location based on your IP address.
  • Cookies and Similar Technologies: Information collected through cookies, web beacons, and other tracking technologies.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our website and services
  • Processing transactions and sending related information
  • Sending administrative messages, updates, and security alerts
  • Responding to your comments, questions, and customer service requests
  • Delivering personalized content and recommendations
  • Sending newsletters, promotional materials, and other communications you have requested
  • Monitoring and analyzing trends, usage, and activities on our website
  • Detecting, preventing, and addressing fraud, security breaches, and technical issues
  • Complying with legal obligations and enforcing our terms of service

Sharing of Information

We may share your personal information in the following circumstances:

  • Service Providers: With vendors, consultants, and other service providers who need access to such information to perform services on our behalf.
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
  • Legal Requirements: When required by law or in response to legal process, to protect our rights, or to investigate fraud or other issues.
  • With Your Consent: When you have given us permission to share your information with third parties.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to remember your preferences. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request access to the personal information we have about you.
  • Correction: Request that we correct inaccurate or incomplete information.
  • Deletion: Request that we delete your personal information.
  • Restriction: Request that we restrict the processing of your data.
  • Data Portability: Request a copy of your personal information in a structured, machine-readable format.
  • Objection: Object to our processing of your personal information.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Data Security

We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

HearthWise
123 Wisdom Lane, Suite 101
San Francisco, CA 94110
Email: [email protected]
Phone: (555) 123-4567